Product updates

New feature: Email and in-app notifications to increase engagement with members

Enhance member interaction with our new email and in-app notification features.

Introduction to Member Kitchens' New Notification Feature

Are you ready to revolutionize how you engage with your members? Introducing Member Kitchens' latest enhancement: email and in-app notifications designed to boost member interaction and keep them engaged like never before. With this state-of-the-art system, users have the power to select exactly how and when they wish to be notified about key events, replacing the outdated legacy push alert system. Whether it's a freshly published meal plan or a lively new forum topic, our notification system ensures that members stay informed and engaged. From push notifications on your device to personalized email alerts, you have the flexibility and control to tailor your communication preferences via your user profile. Opt in to unlock a seamless interaction experience and watch your community engagement soar.

Transition from Legacy Push Alerts to New Notification System

a close up of a door handle on a door

Image courtesy: Unsplash

Overview of Legacy Push Alerts

Member Kitchens previously utilized a legacy push alert system that seamlessly delivered notifications to users following vital events, such as meal plan publications or new post uploads. This automated service aimed to ensure members remained informed and engaged with ongoing updates from their subscriptions. However, change is on the horizon. The legacy system is available to customers who joined before May 7, 2025, but only until the admin decides to transition to the new, improved system. It's important to note that once the switch is made to the current notification model, returning to the old system is not possible. For those joining Member Kitchens post-May 7, 2025, the new notification system is automatically enabled.

Introduction of the New Notification System

The new notification system represents a significant upgrade meant to boost member engagement even further. It promises enhanced customization and an enriched user experience by allowing members greater control over their notification preferences. This means users can tailor what kind of alerts they receive, ensuring they are only notified about what truly matters to them. The focus is on reducing unwanted alerts, thereby elevating the quality of communication and increasing user satisfaction.

Migration Process and Opt-in Requirements

Transitioning to the new system requires careful consideration, especially regarding member preferences and spam management. Existing members under the legacy system are required to opt into the new notification structure. Despite this requisite opt-in, they will continue receiving legacy alerts until they specify otherwise. For members who join after the adoption of the new notification system, a default notification setting is standardized, giving them the freedom to opt-out if desired through their user preferences. The process is designed to respect user autonomy, providing each member with the control to customize their experience right from their profile settings.

Types of Notifications in Member Kitchens

Notification Events and In-app Displays

The cornerstone of the new system is its adaptability to various notification events. Whether it's a new meal plan, dashboard activity feed post, or community forum engagement, the notification system creates awareness around key activities. Every member can access these notifications in-app via a streamlined interface. When a user receives an alert, it manifests as a visible dot on the Notification icon, prompting them to check the latest updates. The in-app notifications are both comprehensive and easy to manage. Simply tapping the icon reveals all notifications, and users have the flexibility to mark them as read or customize their notification preferences, ensuring they stay in full control of their in-app communication.

Email Notifications and Customization Options

Beyond in-app alerts, email notifications offer another layer of connectivity. Delivered directly to a user’s email address, these notifications ensure that critical updates do not get missed. Each email is designed with a user-friendly interface, including links to modify notification settings or access the content the notification pertains to. Customization is key, and admins can tailor the content of these email notifications using a specialized templating system. Users, on the other hand, can set the frequency of these emails—choosing from immediate updates, daily summaries, or even weekly digests. This level of choice enables members to manage their digital space efficiently, ensuring they are not overwhelmed by information overload.

App Notifications and Universal App Requirements

App notifications bring real-time updates to the user, but with a caveat—they require the Universal App (PWA) to function seamlessly across devices. These direct notifications are configured by the admin and are accessible on any form of device, be it desktop or mobile. Once app notifications are enabled by the user, tapping a notification transports them naturally to either the installed app itself or a browser version, contingent upon their device and operating system settings. With the flexibility to engage from nearly anywhere, app notifications serve as a powerful tool in keeping users consistently informed and engaged with the community dynamics. Ensuring that members install the Universal App is crucial for receiving this form of notification, thereby maximizing the system's efficiency and reach.

In conclusion, the new email and in-app notification system represents a pivotal enhancement over the legacy system, providing greater control, customization, and engagement opportunities for members of Member Kitchens. By offering a flexible, user-centric approach to communication, it equips users to tailor their interaction with the app, ensuring they derive maximum benefit and enjoyment from their membership. Get started today by opting into this innovative feature and redefine your Member Kitchens experience.

Customizing User Notification Preferences

Navigating the dynamic world of Member Kitchens just got a whole lot simpler. Our latest feature upgrade introduces a powerful way to increase member engagement—customizable email and in-app notifications. With these tools, members can remain informed and engaged based on their individual preferences. Let’s break it down further so you can unleash the full potential of this feature.

Accessing and Modifying Notification Preferences

First things first, to harness the power of notifications, your members need to know how to access and modify their notification preferences. It’s straightforward: members should open their user profile and click on "Notifications." From there, they can customize notifications to suit their needs. This accessibility ensures members are not bombarded with unwanted notifications, allowing them to stay informed in a way that suits their lifestyle and enhances their overall experience.

Frequency Settings: Immediate, Daily, and Weekly

Different strokes for different folks! Member Kitchens offers flexible frequency settings that cater to various user preferences:

- Immediate: For those who don’t want to miss a beat, notifications are sent instantly as an event occurs. Perfect for staying on top of things.

- Daily: Ideal for users who prefer a structured flow of information, this setting sends out a maximum of one notification per day. The first notification of the day is immediate, but similar notifications within the same day are consolidated.

- Weekly: This is for members who like their updates to be concise and time-efficient, receiving a summary notification weekly. It sends the first notification immediately and then holds off redundant updates for the rest of the week.

By offering such diverse options, you empower members to tailor their notifications, reducing noise and increasing satisfaction.

Managing Notifications and Marking as Read

Understanding the array of notifications is crucial. Notifications appear with an unread dot under the notification icon within the app, ensuring users never miss crucial information. Users can directly tap on notifications to access the relevant content. This action not only takes them to the content but marks the notification as read, helping them manage what’s left to be seen.

Additionally, users can opt to "Mark all as Read" for an instant cleanup of their notification lists. This approach declutters the notification section and aids in maintaining a stress-free user experience.

Get started with these robust features today. By following these steps, you enhance the way you engage with your members, building a more connected and responsive community. Achieve higher member satisfaction and a seamless user journey in just a few simple steps. It’s your move—optimize your member interaction now!

Conclusion

Incorporating Member Kitchens' new email and in-app notifications is a strategic move to boost member engagement. By offering customizable notification settings, users are empowered to control how and when they are alerted, enhancing their experience and interaction with your service. This feature transition from the legacy push alert system ensures members receive updates in a way that suits their preferences, while maintaining a clutter-free and meaningful communication channel. Get started today and transform your community engagement with these powerful tools.